Why Use our Services

The personalised service we provide and knowing the requirements of our clientele give us an edge over other similar service providers.

We provide a professional service from an easily accessed office, which gives confidence to our clients of our reliability and professionalism. Our customers also include employees of all the major banks in Australia.

Delays in receiving money in developing countries are frequent. If our customers experience such delays, we trace the transaction in the receiving country through our extensive personal contacts in the corresponding banks at no charge to our customer if the claim is genuine.

We adhere strictly to privacy laws and preserve confidentiality of our customers. We also strictly adhere to AUSTRAC regulations and Anti-Money Laundering and Terrorism Financing laws of Australia and follow KYC principles.

We always act for the benefit of our customers, even directing them to our competitors should this be more advantageous to our client. Our customer, especially new migrants seek our advice with day to day problems they face when settling into their new life here. We are also proud of the many young people who gained Australian experience at Kapruka and are now in good employment.

This training  for young people to gain Australian experience is provided as part of our Company Policy of Social Responsibility. Trainees are paid an allowance which is not subsidised by Centre Link.

We also help a community organisation - SPUR - carrying out a project to sponsor the education of children. The funds, provided by donors and sent by SPUR to help over 250 children continue their education, are remitted to Sri Lanka free of charge so that the entire amount donated will benefit these children. This too is part of our SR policy. We also provide a free service to Pilisarana and a discounted service to the Overseas Services Branch of BCA and organisation helping Blind people.

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A little history

Our Customers

Kapruka Pty Ltd came into being because of remarkable officers of the People's Bank. One is Mr. Waidyanatha, a Research Officer of the People's Bank, who gave us the idea of starting a remittance service through the People's Bank. With its extensive branch network, it was possible to reach people living in even the more remote areas of the country, including the war torn areas of the North and the East of Sri Lanka.

Mr. Waidyanatha himself put forward this idea to People's Bank management and it was enthusiastically taken up by Mr. Dayaratne (AGM) and Mr. Karunasena (DGM), who saw the potential to serve people and the country. The proposal was submitted to the Board of Directors and these two gentlemen persevered in their efforts to ensure a successful outcome. Once Board approval was received, Kapruka Pty Ltd was accredited as the Agent in Australia, the first and only such agency of the People's Bank anywhere in the world. 

To streamline our processing and reporting a database was developed by Sarath Kumara Kapuduwage. Kapruka was one of the very first companies to submit reports to AUSTRAC using their EDDSWEB reporting system thanks to Sarath's ability. AUSTRAC has recommended other companies to contact us for assistance in developing the reporting system for their purposes as well.

In an effort to better service our customers who held accounts in banks other than PB, we added major banks like Hatton National, Seylan, Commercial and Sampath banks, who also had branch networks and efficient services to our portfolio. Kapruka Pty Ltd also expanded to countries other than Sri Lanka when we were invited to become the Agents for Xpress Money, an overseas remittance company. Today our customer base includes people from Sri Lanka, the Sub-Continent, Africa, Asia-Pacific region and Europe.

We have recently negotiated with the Bank of Ceylon to send remittances through their eBanking system which has been accepted by the managment. We shall commence this service very soon.

Our customers are pretty special people. They are not wealthy people. They, like everyone else, do things the hard way: they work hard at their jobs, have families; children to bring up, homes to look after and worries like all of us.

Yet, they are special people because of what they do. They remit money to friends, family or to others who are in need, because they want to help.

No one else knows of this helping hand they hold out to others more helpless than they are. Sometimes it is a parent, sometimes a sibling or cousin, sometimes it may be an aunt or uncle, sometimes it is not even a relative but someone who has looked after them when they were young, or those who have suffered a calamity.

This is their way of showing gratitude to these people who have touched their lives or to the country that gave them many opportunities.

We are proud they have chosen us to help them. To read some of their stories, click on this link. Back to top