Kapruka Pty Ltd

Bank	Branch	Account Name	Account Number
National Australia Bank	Clayton	Kapruka Pty Ltd	083 –590	47454 9409
Commonwealth Bank (CBA)	Clayton	Kapruka Pty Ltd	063 - 121	10393194
Westpac Bank	Clayton	Kapruka Pty Ltd	033 - 090	253140
ANZ Bank	Clayton	Kapruka Pty Ltd	013 - 268	108630805
Bank of New Zealand	Penrose	Kapruka Pty Ltd	02 0240	0057241000

Deposit your remittance in one of accounts personally or via internet transfer and inform us by a phone call or eMail. You can use the facility provided on this web site. New Customers please follow this link. Existing customers follow this link.

1. Internet transfers should be from your bank to our corresponding bank. (For example: If your account is with CBA, please transfer to our CBA account) This will help us to remit your funds the same day. If not, there will be delays in remitting funds to your beneficiary.

2. Please note Westpac bank has installed a security feature for Internet transfers. If you are transferring money to our account for the first time, there is a delay of up to 48 hours to register your transfer. Once you have made such a transfer and have been registered in the system, your internet transfers are cleared to our account instantly.

3. Please use our primary account at NAB for internet transfers from any other bank such as St. George's. Bendigo Bank, ING, Citibank, BankWest, etc. Please note: These transfers can take up to 48 hours to be cleared to our account.

Please note: NAB has installed a security feature for Internet transfers. If you re not registered for SMS security of NAB, transfers to our account take 24 hrs.

4. Please do not make cash deposits at the counter of over $2500 to CBA or $5000 to NAB as there is 0.25% cash handling fee levied by these two banks. If such deposits are made, this charge will be passed on to the customer.

For Your Information:

With funds transfers via internet to Westpac (first occasion) and NAB (without SMS security), we are unable to see your funds sometimes up to 48 hours, which may result in a delay in remitting these funds.

Please avoid making cash deposits to CBA account as far as possible as we cannot see these deposits for 24 hours.

Cheques will be accepted by prior approval and will be remitted only after being cleared. Allow 3 to 5 days for clearance.

WARNING

It is imperative that you check the name of the beneficiary and other details on the receipt and contact us before 5:00 pm on the day of transfer if there are any errors.

Conditions of transfer:

1. By Law all new customers must provide us with an ID in the form of a valid passport or Driving Licence with Name, Address and Date of Birth.

2. We reserve the right to refuse service if it is suspected that money being remitted is for money laundering or terrorist purposes. Such suspicious transactions will be promptly reported to the authorities.

3. Cash above $10,000 is accepted only on production of valid ID.

4. The remitter should provide an assurance that these funds are not for terrorist or money laundering purposes.

5. The remitter should provide a true and correct street address and not a P.O. Box number.

6. Monies may not be remitted on behalf of a third party who is not related to the remitter in any way.

Our Guarantee

Money will be transferred only through legal channels.

The safety of your money is guaranteed. Kapruka Pty Ltd assumes no liability for delays in SL, which are beyond its control.

Peoples Bank decides exchange rate at the prevailing rate in Colombo for all NRFC accounts and Kapruka Pty Ltd has no control over the amount paid to the beneficiary.

Remittances to Rupee accounts are converted to rupees and remitted, we guarantee the rupee amount despite fluctuations in the exchange rate.

Our exchange rates are decided on the following principle: Remittances to People's Bank and other banks through the People's Bank are calculated at 0.40 cents to Rs.1.00 above the WESTPAC Bank TT sell rate.

Xpress Money exchange rate is determined by our Principals in UAE.

In case of delays

People’s Bank

In case of a delay the NRFC customer should contact Mr. Manatunga (Mgr.NRFC People’s Bank) 2332745,5338458 and fax 2332753.

Non-NRFC customers (Rupee accounts to PB and all banks via People’s Bank) should contact Sarath Soysa (Manager), : Direct line 5338454, general line 2332746.

In case of Door-to-Door cheque delivery delays please contact Mr. Hapuarachchi on 2386922.

Hatton National Bank

In case of a delay with the beneficiary should contact: Mr. Jayamani Fernando: Tel.2661318 or Ms. Daphne Gamage: Tel.2661316 of the Hatton National Bank International Division at L.13, HNB Towers., Colombo 10

Commercial Bank

In case of delay please contact one of the following: Anura Kumara, Udaya, Chaminda, Damitha, Rangika on 4932444, 2353582-90, 5359152, 4718241, 2380936 or 5341457

Seylan Bank

In case of a delay the beneficiary should contact: Rathna or Champika 2473877-82 at Seylan Bank Towers

Sampath Bank

In case of a delay the beneficiary should contact: Manjeeve Abeysundera - 4721600, Poorna Kudahetti and Harsha Ranatunga - 2305846, eBanking Staff 4730275

Complaints

If you are not happy with our service please write to us, call us or visit us.

Reporting:

We take precautions to avoid being party to money laundering and financing of terrorist and other proscribed organisations and go by the KYC principle (Know your Customer). Therefore, we reserve the right to demand proof of identity, purpose of remittance and source of funds as legally required. We are also required to report any transactions we believe to be of a suspicious nature. Which is why we prefer you to transfer your remittance direct from your bank account to one of our accounts without any cash transactions.

As per Sec. 17 of the Financial Transaction Reports Act 1988 all remittances are reported to the relevant authorities. For funds above $ 10,000 paid in cash the remitter must provide a valid identity document and sign the relevant reporting form. Any suspicious transfer will be promptly reported to the Australian Authorities.

For details please contact AUSTRAC on 02 9950 0827.


Our Products & Services: Remittances: Our Bank Details and Conditions of Transfer (Please read terms and conditions carefully)